Terms and conditions

Your use of this website constitutes acceptance of these Terms and Conditions as at the date of your first use of the site.


These terms and conditions apply to your use of this website and by accessing, using and placing an order on this website you agree to be bound by these terms and conditions.

You must be at least 18 years of age to use our website; by using our website or agreeing to these terms and conditions, you warrant and represent to us that you are at least 18 years of age.

Our website uses cookies; by using our website or agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our Security and Privacy policy.

We aim to provide you with uninterrupted and error free use of this website. Due to the nature of the Internet this cannot be guaranteed. We reserve the right to cease, modify or withdraw part or all of this website, and we are not liable to you or any third party for any modification or withdrawal.

Artisans Ltd grants you a limited licence to access and make personal use of this site. You must not download or modify it, or any part of it, except with our written consent. This licence does not include any resale or commercial use of this website, its contents, products, descriptions, and prices.

We provide links to other websites for you to access. You agree that we are not responsible or liable in any way for these external websites and resources including their availability, content or practices.

We offer you recommendations based on your browsing, purchases, top sellers, ratings and recently-viewed products. These recommendations may change when you make a purchase and navigate around the site.

Your content and information

Artisans World Ltd Security and Privacy policy explains how we use your personal information and how we protect your privacy when you use our Service. By using our Service you agree that Artisans World can use your data in accordance with our policies.

The personal Information that you provide must be true, accurate and complete and you must notify us of any changes promptly.

You may send us communications and suggestions. We may not publish your content and if we do, we may edit or remove it. This information remains your own. By submitting content you automatically grant Artisans Ltd the royalty-free, perpetual exclusive worldwide right and license to use and modify it, for the purpose of improving our Service.

You understand that you, and not Artisans Ltd, are responsible for all electronic communications and content sent from you to us.

Terms of Sale

By placing an order on this website you are offering to make a purchase subject to these Terms and Conditions. All orders are subject to availability and confirmation from us of the price.

We work hard to ensure that the information on this website is accurate and up to date. We do not give any guarantee as to its accuracy or completeness and we are not responsible or liable for any errors or omissions or for the results arising from the use of such information.

When placing an order, you agree to and accept the terms of our Delivery Charges, Privacy Policy and Payment Options as detailed on this website.

When you place an order you will receive an order confirmation email from us. This is an acknowledgement and is not an acceptance of your order, and does not oblige us to supply you with the products you have ordered at the prices given. Our Customer Services team will process your order, and will inform you of delivery time and if products are delayed or unavailable. A contract is not formed between us until we dispatch your goods, and we send you confirmation by email of the goods sent at the time of dispatch.

All prices on the website are aimed to be correct at the time of publishing but we reserve the right to alter prices without prior consent or notice.

Discounts and special prices are valid until 23:59 on the last day of any Sale and or Offer period. Offers cannot be combined with any other discount and do not apply to seconds or clearance items. Order total for discount purposes is calculated excluding delivery charges.

If you are using our Service on behalf of a Business, that business accepts these Terms and Conditions. It will hold harmless and indemnify Artisans Ltd and its affiliates, officers, agents and employees from any claim, action, or proceedings arising from or related to the use of the Service or violation of these terms, including and liability or expense arising from claims losses, damages, judgements, litigation costs and legal fees.

Limitation of liability

We work hard to ensure the accuracy of all the information on our website which is provided 'as is' and 'as available' and we make no warranties of any kind in relation to the Website, or any transaction that may be conducted on the Website.

We make no warranty that our website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the Website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website.

When permitted by law

  • We exclude all warranties of any kind in relation to the Products. This does not affect your statutory rights as a consumer, nor does it affect your Contract Cancellation Rights.
  • We will not be responsible or liable for any lost revenue or profits, data, financial or indirect, special, consequential, goodwill, reputation, wasted expenditure, exemplary or punitive damages.
  • The extent of our liability is limited to your order value.
  • Artisans Ltd is not liable for any loss or damage that is not reasonably foreseeable.

This does not affect Artisans Ltd’s liability for death or personal injury resulting from our negligence.

If any particular term is not enforceable, this will not affect the other terms.

If you do not comply with these Terms and Conditions and we do not take action straightaway this does not mean that we are giving up our rights that we may have.

Entire agreement

These Terms and Conditions govern our relationship between Artisans Ltd and you. We may modify and add to these Terms. You should review these Terms when using this website. Your continued use is deemed to be acceptance of our changes. We will post notice of changes here. If there is any inconsistency between new and previous terms the latest will apply.


These Terms do not affect your statutory rights.

You agree that these Terms and Conditions shall be governed solely by English law within the jurisdiction of England & Wales.